Shipping policy

Last Updated: May 02, 2026

At Juvenile Aesthetic — official mesoestetic® distributor in Egypt — we are committed to delivering your order safely, on time, and in perfect condition. This Shipping & Delivery Policy outlines everything you need to know about how and when your order will reach you.

Order Processing

  • Orders are processed within 1–2 business days from the time of placement, excluding weekends and public holidays.
  • You will receive an order confirmation by email or WhatsApp once your order has been placed and verified.
  • Prepayment may be required for certain items or high-value orders.

Delivery Timeframes

  • Cairo: 1–2 working days
  • Other Governorates: 3–5 working days
  • Delivery times are calculated from the moment your order is confirmed and dispatched.
  • During peak seasons or promotional periods, slight delays may occur. We appreciate your understanding.

Shipping Fees

  • Shipping fees are calculated at checkout based on your location and selected delivery method.
  • Deliveries are fulfilled through Bosta or other trusted courier partners depending on your governorate.

Delivery Confirmation

An invoice will be included with your package upon delivery as confirmation that all items have been received. If you are unavailable at the time of delivery, the order may be handed to another person present at the specified address. Receipt by that individual will be considered confirmation of delivery.

Missed Deliveries & Redelivery

  • If a delivery attempt is unsuccessful, please contact our customer service team to reschedule.
  • Orders not delivered or rescheduled within 7 days of the first delivery attempt may be cancelled.

Contact Us

Phone & WhatsApp: 0122447707 
Email: Juvenileaesthetic.eg@gmail.com
Instagram: @mesoestetic.egypt
Working Hours: Sunday–Thursday, 09:00 AM – 05:00 PM